Accessibility

One of our main goals is to provide public transport that is inclusive and accessible to everyone. For this reason, we are committed to ensuring full usability of our services for people with special needs.

What you need to know

• To ensure you receive a complete and efficient service, please use the booking service or report your presence at the stop
• If you use a wheelchair, please use the service to book buses equipped with a ramp (not required for the urban service in Florence)