The five bus stations

By visiting these five bus stations, you will be able to notify staff of your arrival and receive assistance tailored to your needs

  • Firenze: Via Santa Caterina da Siena
  • Arezzo: Viale Piero della Francesca
  • Grosseto: Piazza Guglielmo Marconi
  • Lucca: Piazzale Verdi
  • Siena: Piazza Gramsci

Using the dedicated channels (bell, phone), you can request to:

  • be accompanied from the designated points to the check-in desk, the waiting room, and the boarding area
  • board the vehicle using lifts, wheelchairs, or other necessary equipment, depending on the circumstances
  • store your luggage on board
  • retrieve your luggage
  • get of the vehicle
  • bring a recognised assistance dog on board
  • reach your seat