Tickets

Urban tickets (capoluogo and maggiore) can be purchased on our app “at bus”, at our official ticket offices, by authorized retailers, at vending machines, on Tabnet app, at authorized Coop.fi stores or through SMS service dialing 4880105 from all Tuscany, by writing in text the name of the city you are requiring a ticket for (available only using Tim, Vodafone or Wind operator).

Extra - urban can be bought on our app “at bus”, at our official ticket offices, by authorized retailers, at vending machines and on Tabnet app.

Click here to find ticket offices and retailers.

At the ticket machines along the tramway lines you can buy only tickets Urbano Capoluogo Firenze.

Single or carnet tickets must be stamped at the stamping machine getting on board and must be kept intact and readable for all your journey long and shown if required.

Please, be advised that in case the stamping machine is not working, it is mandatory to  inform the bus driver and validate your ticket on your own, by writing on it date and time you are getting on the bus. This rule is valid both for urban or suburban ticket.

Single and carnet paper ticket not stamped has no expiry date and can be used as long as they remain intact and readable. It is not transferable.

For further information about stamped ticket’s validity please refer to our web site at this link https://www.at-bus.it/en/tickets-and-passes/buying-guide.

Please note that for further information about tickets bought through Tabnet app, you can refer to the Tabnet app question.

Once you have purchased your ticket, it is stored in the app’s non active area: to use it, select it, then click on “activate ticket” before you get on the bus: this ticket can be used only by the device’s owner.

Please note: It is not possible to send or to activate this ticket for someone else than the device’s owner.

Some devices require first system’s settings activation, directly from the app.

A not validated paper ticket remains valid until it is intact and readable.

Electronic not activated  tickets bought on Tabnet or AT bus app have 12 months validity after purchase.

All tickets bought before 1st August fare change will be usable within 2024 Jan 31st.

For more information about tickets’ validity please visit our page “Tickets and passes” at this link https://www.at-bus.it/en/ticket 

SMS tickets are only valid for Urbano Capoluogo and Urbano Maggiore services.
Only on the Elba island it is possible to buy both urban and extra - urban SMS tickets.

You can find the list of all place names and payment methods at  this link.

We are updating our onboard systems to extend this service to all Tuscany. 

Range number refers to distance from a point of origin to a point of arrival.

Note that selecting departure and arrival when you are buying an extra - urban pass, system will calculate automatically the corresponding rate.

Once you have bought an extra - urban pass, if necessary you are able to add an urban supplement (as an exception, the supplement does not apply to the city of Florence).

Children under one meter tall travel free of charge as long as they do not occupy a seat and are accompanied by an adult. If an adult is travelling with more than one child under one meter tall, one child may travel free of charge while the others will have to pay the expected fare.

These routes require the purchase of an "Extraurbano Veloce” ticket.

In the "lines and timetables" section of the site you can find them in the list as Other Services - REGIONAL.

The lines that make these routes are:

• 50G: Grosseto - Florence 
• 51G: Grosseto - Siena 
• 131R: Siena - Florence (fast)
• 131: Siena - Florence (ordinary line - for intermediate routes it is possible to buy a simple extra-urban ticket) 

Tickets and carnet tickets can be used within January 31st, 2024. Starting from February 1st, old tickets will no longer be usable and whoever will continue using them will be fined.

Tickets’ replacement is not permitted as tickets can be used within 6 months from fare change, that means within Januaty 31st, 2024.

Starting from February 1st, old tickets will  no longer be usable and, whoever will continue using them, will be fined.