Purchase support - talk to at

It is a pre-authorization required by the banking network and independent of our system.

Note: This is a normal process to verify fund availability. It doesn’t mean that the €1 has actually been charged.

If you purchase online, click “Request invoice” before making the payment.
If you buy at a ticket office, ask for the invoice before paying for the subscription.

Please note! We cannot issue an invoice after the purchase.

TIPS: For income tax purposes with the 730 form, the purchase receipt is sufficient and can be downloaded from your profile.