Registration

With the “my at” account you can buy tickets through the app, save your favorite routes, and receive alerts about the lines you use most. You can also access My at from the website.

With the “webshop” profile, instead, you can request concessions and buy season tickets (for both adults and minors).

Note: my at and webshop are two separate accounts. You can use the same credentials, but if you reset your password you’ll need to do it separately for each profile, and the new password will only apply to the system where you requested the reset.

No, there’s no need.

If you are not a resident in Italy, visit this page https://foreigners.at-bus.it/ where you can download a temporary identification code (CIT) valid for 12 months.

With this code you can register and purchase your subscription. To do so, go here and upload the PDF with your code together with your ID document.

TIPS: When traveling, always keep the code with you, either on paper or on your smartphone, and show it in case of inspection.

Documents must not exceed 2 MB and must be in jpg, png, or pdf format (this applies to both your ID and your health card).

Note: If you’re using an iPhone, disable the “Live” mode when taking a photo of your documents, as it often causes problems.

You may have entered the wrong email address; please double-check it.
If you tried more than 3 times, you’ll need to wait 5 minutes before trying again.

TIPS: If you still can’t log in, contact us through the “Talk with at” form, and be sure to include your tax code.