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You can request an additional service.
Send us an email several days in advance; we will respond within three days to confirm the availability of the buses.
You can find more information and the list of contact emails here 

Please provide:

• the number of participants

• the date

• the line

• the time

• the origin and destination of the chosen trip

To travel, you will just need a valid ticket or pass for both the outbound and return journey.

Note: The trip must be listed in the schedules published on our website

TIPS: Alternatively, there is a rental service with a driver, available for a fee, which you can request here

It depends on where your journey starts and where you are going. In general:

• If you are traveling within a city, an urban ticket is sufficient.

• If you are going outside the city, you may need an extra-urban ticket.

To be sure which ticket to buy for your trip, check our Travel Planner on the website or the at bus app.
Here, you will find the best routes and the cost for your trip.

TIPS:

• Did you know our lines have colors? Check here

• For cities, there are two types of urban tickets: urban capoluogo and urban maggiore. Read more here

It is possible to report an accident or request compensation for damages through the CARD system or the ordinary system.

TIPS: For more information, check here

Now, real-time information is displayed in the HH:MM format.
This configuration is designed to give you clearer information about the next departures.

Yes, you can.
Starting in 2025, under a provision by the Revenue Agency, expenses for public transport subscriptions paid with traceable systems will be reported by transport operators to the Agency to be included in the pre-filled tax return.

If you do not want this information to be transmitted, you have two options:

1. Communicate your opposition directly to the Revenue Agency

• You can do this from January 1 of the year following the one in which you incurred the expense, until the legal deadline.

• (Art. 78, paragraphs 25 and 25-bis, of Law no. 413 of December 30, 1991, pursuant to Article 1 of the Decree of the Minister of Economy and Finance of March 29, 2023)

• You must send an email to opposizioneutilizzospesetrasporto@agenziaentrate.it with the form published on the Agency’s website, signed and accompanied by an identity document.

2. Communicate your opposition to Autolinee Toscane

• You can do this in the same year in which you incurred the expense, up to December 31.

• Simply fill out the declaration available here: shop.at-bus/opposizione.

Note: If you do not submit an opposition, the data relating to your subscriptions will be sent to the Revenue Agency for inclusion in the pre-filled tax return.